Business & Career Modules
LEARN
THINK
CALCULATE
DO
DISCUSS
CHECK
Not Started
1. Understanding Your Column
Understanding working hours, productive time, diary utilisation, occupancy, gaps and cancellations.
LEARN
THINK
CALCULATE
DO
DISC
CHECK
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2. Time = Money
Understanding revenue per hour, service timings, efficiency, productive versus non-productive time and diary value.
LEARN
THINK
CALCULATE
DO
DISC
CHECK
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3. What Should I Charge?
Understanding how service prices should account for time, products, overheads, operating costs, tax and profit.
LEARN
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CALCULATE
DO
DISC
CHECK
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4. Am I Charging Enough?
Learning how to assess pricing using service duration, revenue per hour, costs, demand, capacity and market position.
LEARN
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CALCULATE
DO
DISC
CHECK
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5. Building a Profitable Column
Understanding occupancy, rebooking, client frequency, spend, service mix, diary gaps and client retention.
LEARN
THINK
DO
DISC
CHECK
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6. Building & Keeping a Client Base
Learning how to attract new clients, provide an excellent client experience, refer referrals and long-term client relationships.
LEARN
THINK
CALCULATE
DO
DISC
CHECK
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7. Recommendations
Learning how to make appropriate home-care recommendations, understand retail margins and increase client value.
LEARN
THINK
DO
DISC
CHECK
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8. Brand & Social Media
Building a portfolio, photographing work, and using social media effectively to attract the stylist's ideal clients.
LEARN
THINK
CALCULATE
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DISC
CHECK
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9. Employee to Self-Employed
Understanding employment, self-employment, percentage-based arrangements and chair rental responsibilities.
LEARN
THINK
CALCULATE
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DISC
CHECK
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10. Tax, HMRC & VAT
An introduction to UK self-employment: Self Assessment, expenses, income tax, National Insurance and VAT.
LEARN
THINK
CALCULATION
DO
DISCUSS
CHECK
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11. Managing Your Money
Understanding turnover, profit, cash flow, business banking, budgeting and financial resilience.
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THINK
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12. Your Career & Business Plan
Creating income and working-hour goals, education plans, specialisms, target clientele and financial targets.
Learning Framework Guide

LEARN
Review core business theory through short lessons and practical salon industry examples.

THINK
Reflect on how these core business concepts apply to your specific column and clients.

CALCULATE
Work with numbers that matter by reviewing your service pricing and appointment timings.

DO
Complete specific practical tasks and business growth exercises on the salon floor.

DISCUSS
Have a structured conversation about your progress with your dedicated Training Manager.

CHECK
Verify your knowledge with a short quiz or a brief review of the module content.
Academy Completion Journey
78%
Occupancy %
84%
Rebooking %
62%
Average Client Spend
£72
Revenue Per Hour
£45
New vs Returning
24 / 76
Client Retention
91%
Column Health Dashboard
A simple view showing how busy your diary is and how much revenue you generate per hour worked.
Technical Precision
Optimal
Client Rapport
Development
Retail Conversion
Steady
Speed & Efficiency
Optimal