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Business & Career Modules

LEARN

THINK

CALCULATE

DO

DISCUSS

CHECK

Not Started

1. Understanding Your Column

Understanding working hours, productive time, diary utilisation, occupancy, gaps and cancellations.

LEARN

THINK

CALCULATE

DO

DISC

CHECK

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2. Time = Money

Understanding revenue per hour, service timings, efficiency, productive versus non-productive time and diary value.

LEARN

THINK

CALCULATE

DO

DISC

CHECK

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3. What Should I Charge?

Understanding how service prices should account for time, products, overheads, operating costs, tax and profit.

LEARN

THINK

CALCULATE

DO

DISC

CHECK

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4. Am I Charging Enough?

Learning how to assess pricing using service duration, revenue per hour, costs, demand, capacity and market position.

LEARN

THINK

CALCULATE

DO

DISC

CHECK

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5. Building a Profitable Column

Understanding occupancy, rebooking, client frequency, spend, service mix, diary gaps and client retention.

LEARN

THINK

DO

DISC

CHECK

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6. Building & Keeping a Client Base

Learning how to attract new clients, provide an excellent client experience, refer referrals and long-term client relationships.

LEARN

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CALCULATE

DO

DISC

CHECK

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7. Recommendations

Learning how to make appropriate home-care recommendations, understand retail margins and increase client value.

LEARN

THINK

DO

DISC

CHECK

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8. Brand & Social Media

Building a portfolio, photographing work, and using social media effectively to attract the stylist's ideal clients.

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CALCULATE

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DISC

CHECK

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9. Employee to Self-Employed

Understanding employment, self-employment, percentage-based arrangements and chair rental responsibilities.

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DISC

CHECK

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10. Tax, HMRC & VAT

An introduction to UK self-employment: Self Assessment, expenses, income tax, National Insurance and VAT.

LEARN

THINK

CALCULATION

DO

DISCUSS

CHECK

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11. Managing Your Money

Understanding turnover, profit, cash flow, business banking, budgeting and financial resilience.

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THINK

CALCULATE

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DISC

CHECK

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12. Your Career & Business Plan

Creating income and working-hour goals, education plans, specialisms, target clientele and financial targets.

Learning Framework Guide

LEARN

Review core business theory through short lessons and practical salon industry examples.

THINK

Reflect on how these core business concepts apply to your specific column and clients.

CALCULATE

Work with numbers that matter by reviewing your service pricing and appointment timings.

DO

Complete specific practical tasks and business growth exercises on the salon floor.

DISCUSS

Have a structured conversation about your progress with your dedicated Training Manager.

CHECK

Verify your knowledge with a short quiz or a brief review of the module content.

Academy Completion Journey
78%

Occupancy %

84%

Rebooking %

62%

Average Client Spend

£72

Revenue Per Hour

£45

New vs Returning

24 / 76

Client Retention

91%
Column Health Dashboard

A simple view showing how busy your diary is and how much revenue you generate per hour worked.

Technical Precision

Optimal

Client Rapport

Development

Retail Conversion

Steady

Speed & Efficiency

Optimal

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